Frequently Asked Questions
Everything you need to know about our transfer services.
You can easily book your transfer through our website by selecting your pickup and drop-off locations, date, and number of passengers. You'll receive an instant confirmation by email.
We track all flights in real-time. If your flight is delayed, your driver will adjust the pickup time accordingly at no extra charge.
Your driver will be waiting at the arrivals hall exit with a name sign. You'll also receive the driver's contact details before your transfer.
We accept credit/debit cards (Visa, Mastercard) via Stripe secure payment, or you can pay cash directly to the driver.
You can cancel your booking free of charge up to 48 hours before your scheduled transfer. After that, cancellation fees may apply.
Yes, we provide child seats and booster seats free of charge upon request. Please mention the ages of your children when booking.